Have you noticed that almost all the recent discussions related with communication somehow turns toward Unified Communications? Proven intellects are repeatedly emphasizing the importance of Unified Communications for maximizing the business efficiency. Bigger telecom companies are working to deliver better UC solutions. So, what is driving everyone in the direction of Unified Communications and how critically can it support the money-oriented businesses?
Simply put, Unified Communication can be defined as bringing all the mediums of digital communication on the same platform. These different digital communications can be voice calls/conferences, video calls/conferences, document sharing, brainstorming, text messages, emails and much more. The importance of these communication mediums for businesses is expected to be well-known and this article is not discussing it. The article will pivot around the importance of unification of these different communication methods.
1. Eliminating Geographical Distance:
Eliminating the geographical distances is what communication has been doing since ever, so what Unified Communications do is improving it further. For centuries, business travels have been common matters for many reasons be it a business meetings or delivering professional presentations.
Communication mediums, currently popular among businesses, are able to solve one cause, but confines from another. And hence, such tours reside among business plans inevitably. UC can come over these constraints because they support more than one number of communication medium within one platform. This allows the users to deliver most of business demands at multiple locations from one remote location to curb the travel needs.
2. Improved Communication Security:
Businesses rate the communication security among their utmost priority. Quite rightly so!
Experts in the field have to endure severe pain to keep the communication security in check for businesses. Most studies have shown that data and communications security is the biggest expense for businesses.
With all the business communications residing as one, the security experts will just have to protect one instead of all the different applications. That can reduce the efforts considerably. Different communication platforms are likely to offer different technologies with different security mechanism. That means businesses will have to control all of them. Unifying different communications involves a complex development, which is certainly tougher to secure than any of the individual one, but still many folds easier than working on them separately.
3. Easier and Work-friendly Environment
Communication is technology-oriented and adaption with technology may not come naturally to all the employees. So, businesses have to offer different trainings to allow the employees achieve command with different applications. As the communication need changes, your platform will need upgrading which in turn lead to more training sessions.
Unified Communications has a strong focus on keeping things simplistic with limited training requirement. Furthermore, with all the communication needs solved within one, employees are able to communicate quickly and hence, deliver better results.
4. Diminishing Device Dependency
A number of communication applications are limited to operate with certain Operating Systems (OS) or devices. So, you will either need to get all the employees with the devices with certain OS or wait for the application developer to launch a version for different OS (with limited features, maybe). Unified Communications ends this wait and saves you from getting your employees fixed to any particular device.
Unified Communications is delivering a cross-platform communication setup that is not restricted to any certain device or OS compatibility. For the businesses that have embraced the BYOD (Bring Your Own Device) culture, Unified Communications is irreplaceable.
5. Affordable and Efficient Communication
If the above-mentioned benefits of Unified Communications are summed up then it is easy to conclude that businesses will be saving the costs spent on business travels, communications security, employee training, etc. But that is not all that Unified Communications has to offer.
Availing different communications on a single platform allows that the employees are connected in various ways at all the time. Friendliness with mobile devices allows them to connect from any remote location, which gives them the power to stay productive in every way. With your voice call, emails, video calls, text messages, etc. arriving in one platform, it is likely that you will never miss out on any business opportunity that knocks at your door.
Unified Communications is already becoming part of our lives. Our smartphones and PCs have so many applications available that can make a call, send texts, share documents, and a lot more to exchange different pieces of information. That is very small, or individual, fragment of Unified Communications. At the enterprise level, it turns a lot more complex, a lot more able, and a lot more productive.